STORE POLICIES
PRIVACY POLICY
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will only be used for the specific reasons stated below:
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To provide and operate the services;
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To provide our users with ongoing customer assistance and technical support;
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To be able to contact our users with general or personalised service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business providers may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
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This website is handcrafted like our products, but sadly not handcoded due to time constraints. We use the wix.com platform as a web provider, who provide us with the online platform that allows us to sell our handmade products. Your data may be stored through wix.com's data storage, databases and general wix.com applications. They store your data on secure servers behind a firewall.
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All direct payment gateways offered by wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
ACCESSIBILITY
fettled.co is committed to ensuring digital accessibility to all users regardless of ability. We are continuously improving the user experience for everyone and applying the relevant accessibility standards.
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We aim to adhere as closely as possible to the Web Content Accessibility Guidelines (WCAG 2.0, Level AA), published by the World Wide Web Consortium (W3C). These guidelines explain how to make Web content more accessible for people with disabilities.
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Our accessibility tests on the site’s pages include (but not limited to) testing correct heading structure, good keyboard operability, sufficient color contrast, and screen reader support. We test our pages with NVDA screen reader on Windows desktops and with VoiceOver screen reader on mobile iOS devices.
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We are aware of some areas on the website where we could improve accessibility. We are continually seeking out solutions that will bring all areas of the site up to the same level of overall web accessibility.
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We welcome your feedback on the accessibility of fettled.co. Please let us know if you encounter accessibility barriers on the website via our contact form.
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PAYMENT METHODS
fettled.co accepts card payments using the SumUp platform. We accept any credit or debit card that displays a Visa, V PAY, Mastercard, Maestro, American Express, Discover, Diners Club, or Union Pay logo
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